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Corporate Governance

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MAPFRE Insurance puts trust as its foremost value and adheres to globally accepted good Corporate Governance standards and practices. In line with the ASEAN Corporate Governance Scorecard, MAPFRE Insurance’s compliance with the five areas of the Organisation for Economic Cooperation and Development (OECD) corporate governance methodology is disclosed and may be reviewed following the links below.

Corporate Policies

Corporate Policies ( As per year of Issuance / Revision)

2011 Whistle Blowing Channel PDF (34 KB)

2013 Complaints Management Unit Manual PDF (93 KB)

2015 Business Continuity Policy PDF (91 KB)

2015 Corporate Security Policy PDF (79 KB)

2015 Corporate Social Responsibility Policy PDF (91 KB)

2015 Directors Selection Policy PDF (49 KB)

2015 Diversity and Equal Opportunities Policy PDF (52 KB)

2015 Environmental Policy PDF (41 KB)

2015 Fit and Proper Policy of the MAPFRE Group PDF (99 KB)

2015 Policy on Health, Well-Being and Prevention PDF (51 KB)

2015 Promotion, Selection and Mobility Policy PDF (52 KB)

2015 Respect for People Policy PDF (51 KB)

2016 Communication Policy of the MAPFRE Group PDF (313 KB)

2016 Compensation Policy PDF (313 KB)

2016 Dividend Policy PDF (356 KB)

2016 Management Organizational Chart and Corporate Structure of MAPFRE Group PDF (264 KB)

2016 Policy of the Compliance Function of the MAPFRE Insular (Revised) PDF (393 KB)

2016 MAPFRE Subsidiary – Framework for Board of Directors PDF (295 KB)

2017 Code of Good Corporate Governance (revised) PDF (706 KB)

2017 Institutional, Business and Organizational Principles PDF (121KB)

2017 Related Party Transactions Policy PDF (415 KB)

2017 Risk Management Policy of the MAPFRE Group PDF (124 KB)

2017 – Evaluation Questionnaire – Board of Directors (Template) PDF (39 KB)

2017 – Evaluation Report – Board of Directors ( Template ) PDF (59 KB)

2017 MAPFRE Circular – Annual Self-Evaluation of the Performance of the Board of Directors PDF (454 KB)

2017 MAPFRE M&A Procedures PDF (397 KB)

2017 Notice of Board Meeting (With Board Papers) PDF (186 KB)

2018 Code of Ethics and Conduct (revised) PDF (399 KB)

2018 Internal Control Policy of the MAPFRE Group (revised) PDF (329 KB)

2018 Annual Self-Evaluation for BDO Performance PDF (323 KB)

Supplier Selection Policy

Purchasing and Supplier Selection Procedures PDF (156 KB)

Inter-office Memo No.FC2015-08001 PDF (556 KB)

Inter-office Memo No.FC2015-08002 PDF (275 KB)

Declaration of Non-Conflict of Interest DOC (26 KB)

HR Policies and Procedures – Training and Development

Code of Conduct PDF (1 MB)

Employee Training PDF (1 MB)

MAPFRE E-Campus PDF (49 KB)

MAPFRE E-Campus User Guide PDF (3 MB)

Health, Safety and Security PDF (87 KB)